In 2022 we joined the GCMA, a worldwide network of individuals and organisations who are committed to representing and advancing the crowd management and security services industry within the public and private sector. The core objectives of the GCMA are to:
Develop and promote responsible crowd management and safety practices worldwide, leading to the establishment of a globally recognised body of knowledge for crowd managers.
Deliver meaningful and globally respected learning opportunities for crowd management practitioners of all experience levels, regardless of location or financial means.
Raise awareness of the behavioural science underpinning many crowd management considerations.
Represent the interests of members as practitioners, specialists, and stakeholders within the wider crowd management industry.
Foster and support meaningful diversity in the crowd management industry.
Andy Smith, Harrier Director said:
‘This is an important network for Harrier to be part of as it enables us to share knowledge and experience with likeminded individuals and companies who are working to make events safer across the world. Recent incidents that have happened across the globe, remind us that this work remains important and ongoing. This connection with other event specialists who are willing to have open and honest conversations and embrace change is something we are privileged to be part of.’
Harrier are delighted to announce that they were named winner at the Festival Suppliers Awards 2023 in the Best Health and Safety Category.
With their focus on Putting People First, they’re a well-respected and trusted health and safety team supporting outdoor events and festivals both nationally and internationally. Harrier pride themselves on becoming a valued partner to their clients, taking an active role during every phase to make sure everything runs safely and smoothly.
Speaking about the award win, Helen McCabe, Managing Director of Harrier said:
“We’re absolutely thrilled and overwhelmed to have won this award. I’m incredibly proud of the whole Harrier team, their unwavering commitment to build good relationships and keep everyone safe at the events they support is inspiring. Thank you to each and every client who chooses us as their health and safety partner, we’re so proud to work with you all.”
The Festival Suppliers Awards were developed to recognise, reward and promote best practise in the outdoor event and festival sector. The ceremony took place on Thursday 26th January 2023 at the Hurlingham Club in London.
The awards were judged by an esteemed panel of high-profile industry experts. When announcing Harrier as winners, the comments from the panel were as follows: “This company’s focus on getting to know the team and working in harmony is brilliant. Health and safety is such a vital aspect of all events and it is so important to ensure everyone is working together to make sites safe.”
You can read more about the events Harrier have supported and their client testimonials here.
Many of the benefits of deploying solid health and safety practices at events are well-known. They prevent accidents, keep people safe and provide clear guidelines to event teams on how to prepare for and deal with various safety related scenarios. But one benefit that isn’t always talked about is how focusing on health and safety as an integral part of event planning also leads to the benefit of delivering great customer service.
In this blog, we’ll share 3 reasons why focusing on health safety leads to great customer service.
Perceptions of safety have evolved post-pandemic
It’s always been a widely accepted fact that customers need to feel safe and relaxed to have a good time and speak highly of the event they’ve been to. But, as we moved through and out of the peak of the pandemic and people started resuming some semblance of a normal life, the general public had to think about their personal safety in ways they’d never considered before. Would event venues allow too many people to attend? Would social distancing be in place? Would people be asked to provide proof of a negative test?
Event organisers were talking about their approach to health and safety as a benefit in their marketing material; a way to reassure customers and attract more visitors. What may have historically been viewed as a tick-box exercise became a key indicator to determine the success and trustworthiness of an event.
Interestingly, as a lasting effect of COVID, the health and safety measures in place at events have remained a key factor when customers decide if they’ve received a good customer experience or not.
The 3 reasons why focusing on health and safety leads to great customer service
#1You’re more likely to attract returning customers and new visitors
When eventgoers have a great time and feel safe, they’re more likely to speak positively about their experience and return in the future. On the flip side, if people have a bad experience or witness something they perceive as unsafe, they’ll quickly spread the word to friends, family or through social media. This may have a lasting impact on the event’s reputation, as it can lead to a perception that event organisers aren’t committed to good service as they aren’t prioritising the safety of their customers.
#2 Continuity of event staff
Without a solid foundation of health and safety practices, event staff are at higher risk of on-site injuries. If a member of the team does have to take time off following a safety incident, organisers will need to replace them with someone new and potentially inexperienced. If it’s during the height of the event, the new team member may be thrown in at the deep end without in-depth training. This lack of experience and training can result in them not being able to provide the service that visitors expect and deserve. It’s much better to protect the existing event team with clear and effective safety policies, maintaining the continuity of service and delivering great customer experiences.
#3 If something does happen, it’s managed swiftly and effectively
Despite every event organisers best efforts, sometimes things happen whether it’s a slip, trip or an unavoidable scenario. Part of the duty of care of an event team is to not only try and prevent safety issues but to also deal with them effectively if they should happen. In this situation, the perception of customer service is directly impacted by how event teams dealt with incidents.
By including health and safety in your event planning from the very beginning, it will blend seamlessly into your plans and become second nature to your event staff. Your team will feel protected and equipped with the right knowledge and your customers will feel safe, relaxed and positive about the service they received.
If you’d like support with health and safety planning for your next event then get in touch with our friendly team today.
We’re delighted to announce that we’ve been named as finalists at the Festival Suppliers Awards 2023 in the Best Health and Safety Category.
With our focus on Putting People First, we’re a well-respected and trusted health and safety team supporting outdoor events and festivals both nationally and internationally. We pride ourselves on becoming a valued partner to our clients, taking an active role during every phase to make sure everything runs safely and smoothly.
This is a highly competitive category, so we’re thrilled to have made the final shortlist.
Helen McCabe, managing director, said “We are delighted to have been shortlisted for the Festival Supplier Awards in recognition of the hard work the whole of the Harrier team has done this year. It’s a fantastic way to finish what has been a busy year and are very proud to have been chosen as a finalist.”
Michelle Tayton, event director of the Festival Supplier Awards comments: “The quality of our shortlisted suppliers is outstanding, a welcome reminder of the excellence and professionalism that exists within the outdoor event and festival industry. We’re delighted that Harrier has been recognised for its pursuit of excellence, given the tough competition in its field.”
With a focus on delivery, customer service and sustainable initiatives, the awards are judged by an esteemed panel of high-profile industry experts. These include: Harry Guthrie, HG Event Production; John Adkins, JA Productions; Catherine Bishop, The Game Fair; Matthew Phillip, Notting Hill Carnival; Will Holdoway, METHOD; Jo Debs Seymour, AELTC; Saoirse Holland, Raver Tots; Paul Dunstan, Ryder Cup; Kim Bickell, CSG Events; Frankie Tee, EnTEEtainment; Ben Hardy, REM Events; Andy Lenthall, Festival Insights; Jess Noakes, LS Events and Liz Thompson, IMG.
The Festival Suppliers Awards are now in their eighth year and were developed to recognise, reward and promote best practise in the outdoor event and festival sector. The ceremony takes place on Thursday 26th January 2023 at the Hurlingham Club in London.
From 6th April 2022 the previous PPER 1992 will be updated.
What does this mean for us?
Currently you may provide workers with PPE based on the findings of your risk assessment where they are exposed to a hazard.
This may be safety boots, goggles, gloves or clothing to protect against weather and will be given free of charge.
You will also ensure that it is:
Suitable and correct
Used correctly
Maintained
Training is provided
Storage is provided
Replacement occurs as required
It is workers responsibility to:
Wear it as they have been trained
Report any defects
Return to the appropriate storage.
This hasn’t changed!
However, the new regulations extend your responsibility to “limb (b) workers”.
What is a “limb” worker?
Section 230(3) of the Employment Rights Act 1996’s definition of a worker has 2 limbs:
Limb (a) describes those with a contract of employment. This group are employees under the Health and Safety at Work etc Act 1974 and will already be accounted for in PPE provision
Limb (b) describes workers who generally have a more casual employment relationship and work under a contract for service
Generally, workers who come under limb (b):
Carry out casual or irregular work for one or more organisations
after 1 month of continuous service, receive holiday pay but not other employment rights such as the minimum period of statutory notice
only carry out work if they choose to
have a contract or other arrangement to do work or services personally for a reward (the contract doesn’t have to be written) and only have a limited right to send someone else to do the work, for example swapping shifts with someone on a pre-approved list (subcontracting)
are not in business for themselves (they do not advertise services directly to customers who can then also book their services directly)
What can I do?
Take the opportunity to review your PPE provision across the organisation to ensure it is sufficient and current for each role
Establish with your HR department / provider, whether any of your workforce are classed as “limb (b)” workers. We work with some fantastic HR companies and will be happy to pass on their contact details to assist with this. Address any gaps to ensure ALL workers remain protected and compliant
Contact your Harrier consultant for further advice and support
Each year, roughly 1.7 million people in the UK suffer from a work-related illness, with 470,000 of these resulting in some form of musculoskeletal disorder. With so many accidents taking place each day, health and safety is something that needs to be at the forefront of business leaders’ minds every day at work. As we enter the new year, there’s no time like the present to look after your team and make your workplace a safe and healthy environment to work in this year.
While we’d all love to have zero accidents and illnesses throughout the year, this often isn’t the case for most businesses. Work-related stress and depression have skyrocketed in the past years to impact 822,000 workers annually. The good news is that there are things that businesses can do to make their office more enjoyable to work in. When you start to focus more on health and safety with our team’s help, you’ll notice many benefits to both your employees and your business.
Reducing Time Lost to Illness and Injuries
One of the biggest reasons to consider improving your health and safety practices with our help is to stop people from getting hurt in your office and taking time off. Most injuries and illnesses result in some form of paid sick leave, which can be frustrating for the rest of the team and your organisation as a whole. While this is completely unavoidable for the employee, it soon means that other people are left to pick up the slack.
When you focus on having good health and safety practices in place from the start of the year, you’ll find your team’s efficiency and productivity will increase over time.
A More Welcoming Work Environment
When working in a high-pressure or high-stress environment, you’ll want to focus on increasing the training and improving the policies in your office to make it a more enjoyable place to work. If your team notice that a large number of employees are taking time off from illness, they may begin to become exhausted from work. This tiredness is one reason we see an increased number of incidents in some industries, particularly due to the impact of COVID-19. When you focus on health and safety, you’ll be able to strengthen relationships within your business. We prioritise Putting People First, and we really do believe this is one of the top reasons to improve your health and safety.
Health and safety is something we feel should be focused on for the long-term, rather than something you can work on for a few weeks, then forget forever. Our team is here to help develop a long-term partnership with your business to ensure you feel confident in all areas of health and safety. To help reduce the chance of injuries and illnesses in your workplace this year, contact our team today. We’ll be excited to work with you to help you start Putting People First and set you up for another successful year.
If you need any help, please contact us on 01332 460 703 or info@harrieruk.com
A safety firm which has worked with some of the biggest names in showbiz is looking to roll out a ‘mobile surgery’ to ensure events staff have a clean bill of health. Castle Donington-based Harrier, which specialises in health and safety and event safety, teamed up with partner business Phoenix Occupational Health to provide a mobile occupational health van at the recent Strawberries & Creem Festival, in Cambridge. It is thought that it was the first time that such a vehicle had been provided on a festival site. News of the proposed rollout comes ahead of World Occupational Therapy Day, which celebrates the profession, and takes place this Wednesday, October 27. Harrier used Arts Council Culture Recovery funding to be able to provide the facility.
The van was visited by 25 backstage staff and crew members, and Phoenix’s specialist nurse practitioner (occupational health), Lyndsey Marchant, provided services such as hearing and cholesterol tests, diabetes checks and blood pressure checks. The facility proved popular among the crew members, many of whom are freelancers with a hectic lifestyle, especially in the current climate where GP appointments are difficult to access.
Helen McCabe is acting managing director of Harrier, while Andy Smith, managing director, works on Expo 2020 in Dubai. She said: “Normally, the festival season starts in April, but due to Covid restrictions, it started in July this year. That meant companies in the events sector, like ourselves, put six months of work into two. Having had no work for the past 18 months, all the subcontractors and contractors were running at 200mph. If they were jumping from event to event, access to their doctor was particularly difficult, so our occupational health van proved really popular. The ability to see a nurse can stop something that might appear minor, getting a lot worse, and the pandemic has really put a focus on health.”
Lyndsey said she and husband David, lead occupational health technician, carried out hearing tests, which are really important for people in the entertainment industry as hearing can be damaged due to loud noise, and they may not be able to tell until it’s too late. Lyndsey added: “Other things that these types of workers might need are assessments to determine if they are developing hand arm vibration syndrome, working at height medicals, and driver medicals. The benefit of using the Phoenix mobile unit is we are able to drive anywhere, we don’t even need to plug it in to the electric, and we have a fully functioning mobile health clinic complete with audio booth. It’s basically a private space at the event for people to come and discuss their health concerns and hopefully have some reassurance.”
Lyndsey said blood pressure and cholesterol check results were “surprisingly good”, considering crew members admitted that due to their demanding work life, they did not always have the healthiest of diets. She continued: “The team at Phoenix OH has 10 employees now and demand for the van has been so great we are looking to buy another one. We are really looking forward to working with other festival teams in 2022.”
Harrier, which has supported multiple events and venues with its safety operation, including the Beyonce tour, as well as having worked on gigs by Fleetwood Mac, Billy Joel, Bon Jovi and BTS, and on the Y Not and Truck festivals, forecast that 2022 will be a particularly busy year in the events world.
Helen said: “It looks to be a mega year for the events industry. We are hoping to roll out the occupational health van out to our sites next year. Our strapline is ‘putting people first’ and we really want backstage staff to be proactive and on top form to help ensure fast-paced environments like events go smoothly and customers and workers remain safe and healthy.”
Louise Young, event director for Strawberries & Creem Festival, said: “We do work quite hard on general crew and staff welfare, so adding the occupational health van into the mix was perfect in ensuring that after all those long hours and hard work everyone was doing, everyone was looking after themselves. “It’s something that festivals and events should definitely have to help look after their crew.”
If you would like to discuss how you can support your team with occupational health, give us a call on 01332 460703.
As a Payaro customer you can benefit from Harrier’s expertise and Health and Safety knowledge too.
Harrier is a health and safety organisation that offers bespoke services to small businesses, sole-traders and venues. The Harrier team offers a face to face service and on-site support alongside online training and event documentation and planning. Harrier simplifies Health & safety and strengthens businesses as a result.
Why is safety important?
People are the lifeblood of every business, keeping your people, staff, employees safe and healthy has numerous benefits including staff retention, fewer sick days and less time off due to injury or illness. The benefits keep coming, health and safety can increase efficiency, lower costs and overall contribute to a happy and healthy workforce. Happy and healthy staff are very likely to be more productive. Increasing knowledge and skills and improving working practices has many benefits. Good Health & Safety can strengthen your business.
There are a number of reasons to ensure that the Health & Safety aspects of your business are up to date, relevant and understood:
Moral reasons
Keeping customers safe
Keeping employees safe
You’ll want your workplace to be somewhere you would feel comfortable to send your friends and family to work in
Financial reasons
Makes your business more efficient
Helps to defend personal injury claims (claims can increase insurance premiums)
Reduces lost working time, sickness absence
Legal reasons
Everyone has duties under health and safety regulations
Good policies and procedures can help with compliance
You can be investigated by the HSE, Local Authority or Fire Service
People often ask how to ensure they can be profitable while enlisting health and safety, some envisage restrictions and regulations will impinge on productivity or a great experience. Sometimes people ask what should I focus on? I can’t take my eye off the bottom line. Experience shows us that doing the right thing by staff and customers results in a more efficient business, a safer environment, lower staff turnover, happier customers and increased revenues.
Who is responsible?
A key thing to remember is that safety is everyone’s responsibility, it’s the responsibility of the business owner, management and employees.
What does my business need?
Health & Safety policy – this sets out how you are going to manage Health & Safety in your business
Risk Assessments – they identify hazards within your business and what you are going to do to reduce the risk of them harming your employees and customers
If you have more than five employees you must write down your policy and risk assessments. They still need to be put in place if you have less than five employees. It is always good practice to have them written down.
Fire Risk Assessment – if you have premises (leased or owned) you should have a fire risk assessment completed by a competent person
Training – you should make sure your staff have suitable training to complete their roles safely this should include fire safety and manual handling as a minimum
Proactive Safety Monitoring – check sheets or safety inspections to monitor the safety measures you have put in place
Why work with Harrier?
We firmly believe in putting people first and enjoy creating spaces where people can work, be entertained and have fun safely. Our team will work with yours to jointly pull together a bespoke plan to ensure your office, workspace, building, venue or facility has the health and safety of your employees, staff and customers at its heart.
Paperwork is not just a tick box exercise; we make sure that it accurately reflects your business and is operationally useful. It will help implement procedures and processes that in turn will help to reduce the risk of harm or ill health to employees, customers and the public. Harrier will work with you to ensure that your paperwork is correct for your business and adds value.
Exclusive packages for Payaro customers
As a Payaro customer you are entitled to excusive Harrier packages at reduced rates. These packages include many of the Health & Safety essentials to strengthen your business.
Gold
Silver
Bronze
Bespoke health and safety policy
Yes
Yes
Yes
Template pack*
Yes
Yes
Yes
Health & safety support via telephone and email (8.30am – 5.30pm, Monday – Friday)**
Yes
Yes
Yes
10 x risk assessments
Yes
No
No
Fire risk assessment
Yes
No
No
Discount for online training courses
25%
15%
15%
Workplace inspection with follow up report
1 per year
No
No
Newsletter with safety updates and changes to legislation
Yes
Yes
Yes
Site visits to proactively or reactively manage safety issues
POA
POA
POA
COST
£XX
£XX
£XX
*Includes risk assessments template, COSHH assessment template, DSE self-assessments, standard check sheets, fire evacuation plan. All templates to be completed/amended by client to be suitable and sufficient for their business
**Support is limited to advice only, with a 15 minute maximum time limit per query. Additional time or work required will be charged at the additional consultancy rates.
Spring 2021 brings changes to Harrier’s management team. In May, Andy Smith will be travelling to the UAE applying his knowledge and experience to assist with the delivery of Expo 2020 Dubai. Meanwhile, Craig Combe will be joining the Harrier team as Health & Safety Consultant on a part time basis. Craig has worked with Harrier previously and brings his expertise in Health & Safety from event and venue operations and international Health & Safety management to the role.
While contemplating his move to Dubai Andy revealed, “I’m really looking forward to being part of a team delivering a global event. I have found working overseas provides great development opportunities with the chance to apply my knowledge and working practices. When I board the plane to Dubai, I’ll know Harrier is in good hands and fully equipped to support and deliver.”
When asked about Harrier, Craig replied, “It’s great to be joining the Harrier team, I have worked with Helen in the past and know the team makes things simple and effective. Joining a team that is progressive and all about people feels like a great fit for me.”
As part of the developments Helen McCabe will take over as Acting MD. Helen has over 15 years industry experience and is a fundamental part of Harrier. Customers and clients can expect the personal touch and putting people first to continue.
Helen is excited about the developments, “Andy is going to have a fantastic experience at Expo 2020 Dubai, back in the UK, we are taking on great skills, capabilities and a great character in Craig and I will be ensuring Harrier continues to put people first and support our clients and customers.”
Harrier goes from strength to strength, acquiring new skills from new projects, recruiting industry expertise and promoting from within. The developments outlined above will mean Harrier can continue to offer trusted and effective Health & Safety support, advice, documentation and training.
“When I undertook the 3-day IOSH course with Harrier Health & Safety training providers, the information was sent in plenty of time so I knew the details of the course and what was expected from it.
The training provider was very welcoming and friendly from day one. She helped deliver the course content in an understanding and clear manner and even gave extra time to the people who were undertaking the course who had a few learning difficulties, such as myself who is dyslexic.
She gave us a fair amount of time to review each section and helped us to understand parts we did not pick up on the first time around. There were some good moments during the presentations which allowed for interaction in the group which was great.
I was a little nervous about the test due to struggling with dyslexia, but extra time was given to help with this, so I felt comfortable in the exam. This IOSH course will allow me to progress in my role, develop my career and give me health and safety knowledge that will allow me to achieve a certified ice technician role in my job.
I would highly recommend this course with Harrier Health & Safety training providers, especially Helen McCabe, for anyone who is looking to advance their career and Health and Safety knowledge.”
Scott Wilson, Assistant Facilities Manager, National Ice Centre/ Motorpoint Arena Nottingham
I like the challenge of problem solving at events and enjoy using my experience and knowledge to offer a different perspective. Crew catering is also a part of my job that I really enjoy! By working with me, clients can expect support with their decision making and conversations with stakeholders (including emergency services, venues and local authorities) and an experienced sounding board.
Events I specialise in – Large scale international projects, event festivals, training, control rooms, venue operation, arena and stadium tours, sporting events Events I’ve worked on – 1st European Games (Baku), Expo 2020 in Dubai, London 2012.
The thing I enjoy most about what I do is the people. I love developing relationships with the variety of people working on site and I like learning more about what they do and how we can help them. By working with me, clients can expect someone who is part of the team and not afraid to get their hands dirty. My empathetic nature is valued by the management team as well as the wider event team. I will go above and beyond to ensure safety is integrated into planning and operation and is not just a tick box exercise.
Events I specialise in – Music events, event festivals, training, venue operation, arena and stadium tours, conferencing and hospitality, sporting events Events I’ve worked on – Blackdeer Festival, WWE, Truck
I enjoy gaining an understanding of our client’s main objectives and their audience demographic so that I can work alongside the event team rather than just being a safety ‘bolt on’. I work best when I understand how all the event ‘cogs’ work together and I can be a genuine part of the wider team. Clients who work with me will find me approachable, knowledgeable but able to relate to what they need, making sure that welfare for staff and attendees is always part of the event considerations.
Events I specialise in – Event festivals, venue operation, arena and stadium tours, conferencing and hospitality, sporting events Events I’ve worked on – Imagine Dragons, Blackdeer Festival, Bolesworth, Truck, Premier League
I really enjoy supporting our team, they have such a diverse range of event skills, Health & Safety knowledge and expertise that they bring to the table. I also love the wide range of events we get to play a part in and the variety of clients we work with and support. The clients and team members who work with me can expect me to approach every day with a big smile and can-do attitude!
Events I’ve worked on – I feel incredibly lucky to work on all of our events, supporting the whole Harrier team with admin, co-ordination and project organisation.
The one thing I enjoy most about what I do is seeing an event come together so that people are enjoying themselves safely. When you can step back and see everyone having fun, it makes all the hard work worthwhile. When working with me, clients can expect a professional approach to delivery that creates an inclusive and engaging environment.
I love the diversity of events we support and am proud to play a part in making them enjoyable and safe for everyone. I really enjoy being part of on-site event teams, seeing everything unfold and helping our clients to achieve their goals for the event. Clients who work with me can expect a relaxed attitude and a safe pair of hands.
Events I specialise in – Event festivals, venue operation, arena and stadium tours Events I’ve worked on – WWE, Craft Beer Festival
I enjoy the challenge of major events and being in a position to fully support colleagues and event teams with advice and guidance. By working with me, clients can expect an extremely high work ethic and a proactive approach to all tasks and challenges, coupled with with enthusiasm and commitment.
Events I specialise in – Event festivals, venue operation, arena and stadium tours Events I’ve worked on – The Eagles, RHCP
The one thing I enjoy the most about my work at Harrier is the variety. No two shows are the same and two days are never the same! By working with me, clients can expect personable safety management, clear communication and a deep expertise in the events industry.
Events I specialise in – Event festivals, international events and stadium tours Events I’ve worked on – Bluedot, Truck, YNOT Festival , Strawberries & Creem, The Killers
I really enjoy the success, the achievements, the joy the events give to patrons and the friends I make along the way. By working with me, clients can expect absolute commitment to their vision of the event, as well as clear guidance and approachability in my support of their health and safety planning.
Events I specialise in – Event festivals, training, control rooms, venue operation, arena and stadium tours. Sporting and international events Events I’ve worked on – The Eagles, Soundstorm, WWE, F1
Variety is what I enjoy most about my work at Harrier, knowing that no two events are ever the same helps me to work at my best and utilise all my safety experience. By working with me, clients can expect someone who is open, honest and pragmatic. I enjoy getting stuck in, offering suggestions and I always work in dynamic and ever-evolving situations.
Events I specialise in – Event festivals, international events and stadium tours Events I’ve worked on – Manchester Pride, RHCP, Royal Albert Hall Icl Graduation, London Halal Food Festival, Bolesworth, WWE, The Killers, Harry Styles
There are 3 things that I really love about what I do. The first is variety. I get to work on so many events that no two events, locations, load-ins, or days are ever the same. It’s never dull and certainly keeps you busy, thinking and learning. The second are the people. The clients and colleagues I work for and with are great at what they do and are genuinely nice people. The third is the reward of knowing you’ve helped everyone working and attending the event to keep safe and enjoy themselves. Clients who work with me can expect thorough support and a balanced approach.
Events I specialise in – Event Festivals, training, control rooms, venue operation, stadium tours, sporting events Events I’ve worked on – London Halal Food Festival, Strawberries & Creem
I really enjoy so many elements in my role, including the opportunity to meet new people and the chance to collaborate with others. Working in event safety allows me to be innovative, meet targets, help others, and challenge myself. From the beginning I like to get to know my clients, understand their goals, and help them accomplish those deliverables.
Events I specialise in – International projects and stadium tours, control rooms, sporting events Events I’ve worked on – Soundstorm
I really love playing a part in some of the most iconic events in the world. I enjoy meeting new people and imparting my knowledge to improve their understanding of why we do what we do or why we recommend certain actions from a safety perspective. Clients who work with me can expect a personalised service, a good listener, someone who is proactive with a genuine desire to solve any issues and help make the event the best one yet!
Events I specialise in – International projects and stadium tours, control rooms, sporting events Events I’ve worked on – The Eagles, Imagine Dragons, RHCP, Soundstorm
There are two things that I enjoy most about what I do; getting to know the clients that I work with, and the end result. For me, there is nothing more satisfying than seeing an event come together after months of planning, negotiating, challenges and hard work! Clients can expect someone who is endlessly energetic about events, obsessively organised and bringer of fun (and cake!). I’m happiest with a project plan in one hand and a walkie talkie in the other.
Events I specialise in – Conferences, exhibitions, festivals, sporting events, food festivals, awards dinners
The thing I enjoy most about what I do is connecting and learning from people with a wide range of interests, backgrounds, experiences and character. By working with me, clients can expect that I will use my in-depth safety skills and capabilities to help them achieve the desired goals for their event.
Events I specialise in – International events and festivals Events I’ve worked on – Soundstorm
The thing I enjoy most about my job is the ability to deliver peace of mind and remove burdens giving the client gets that warm, comforting feeling that they are safe in your knowledge. I’ve worked at events from large to small and they all feel special in their own way, being part of the Queens Funeral was extraordinary and probably the biggest honour of my life, but there is something really nice about closing a site after a TV show or festival when we all go home safe and sound after delivering the project. When clients work with me, they can expect hard work, commitment, standards and interaction. I pride myself on identifying and rectifying issues with the lowest possible impact on the event.
If I was to summarise one thing I enjoy most about my work at Harrier, it would be collaboration. We all do different things, all have different objectives and priorities, but we all come together as a team to deliver brilliant outcomes. Anyone who works with me can expect a positive, can-do attitude and someone who genuinely wants to support the rest of the team.
I really enjoy the fast-paced nature of the industry and the creative atmosphere at events. I’m proud that I help to keep people safe through the work I do so they can have fun and enjoy memorable experiences. By working with me, clients can expect someone who is responsive, a great communicator and who always demonstrates attention to detail.
Events I specialise in – Sporting and musical events Events I’ve worked on – Beyonce World Tour, Plantworx, On The Beach, Commonwealth Games, Manchester Pride
I love the variety in my work at Harrier, I get to visit so many wonderful locations, support amazing events and meet brilliant people along the way. By working with me, clients can expect someone who will fit in well as part of the team and be a trusted sounding board.
Events I specialise in – Major sporting and mass participation charity events Events I’ve worked on – The Cambridge Club, Bristol Pride
